Standard Insurance Agency Privacy
& Security Committment

Standard Insurance Agency (SIA) values its relationship with you. Protecting the privacy of your information is of the greatest importance to us. As an insurance provider, we are regulated by Federal and State laws protecting the confidentiality and security of your information, as well as our use and disclosure of it.

• - Whether you are a current, former, or potential customer, SIA treats your personal information with the same high level of confidentiality and security.
• - We never sell your personal information.
• - We only share your personal information as necessary to provide the insurance products and services you have requested or to contact you about SIA's products and services.
• - We DO NOT share information with third parties for marketing purposes unless we have your prior permission to do so. This is our pledge to you. permission to do so. This is our pledge to you.

Our Use and Disclosure of Information

At SIA, we gather information about you that may be used to process and service your insurance policy, settle your claim(s) and offer you additional products and services that we think may be of interest to you, and as permitted or directed by you. Some of this may be nonpublic, personal information (information not available to the general public) that is provided by you, that we gather from transactions and communications with you, through services performed for you, that we obtain from third parties, or that we obtain through other means, all as permitted by law.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We also use website analytics tools to help us understand how visitors use our website so we can improve website usage experience. We do not use this data for targeted advertising or behavioral profiling. We do not sell or share this data with third parties for marketing. It's only used to improve the website and service experience.

Information We Collect From You

This includes information you provide us when you apply for our products or request services, either on the Internet, by phone, or by other means. It may include information such as your name, address, residence information, telephone number, email address, vehicle information, driver's license number, driving history, current or former insurance information, social security number, gender, educational background, date of birth, marital status and SIA website pages visited. It also includes information from your communications with us such as letters, telephone calls, texting, messaging and emails.

We also collect limited technical data when you visit our website. This may include your browser type and version, device type and operating system, screen resolution, IP address, general geographic region (non-precise), pages visited, and time spent on the site. This data is collected using privacy-focused tools and is not tied to your name or personal information unless you choose to provide it - for example, by submitting a quote request or contact form.

Information We Collect From Third Parties

This includes information we collect from insurance support organizations, such as consumer reporting agencies and other third parties. It can include information such as MVRs (motor vehicle reports), consumer credit information, demographic information, insurance history, and claim reports. Information obtained from insurance support organizations may be retained by such organizations and disclosed to others as permitted by law.

Information About Your Transactions

This includes information about your transactions with us and others, including our affiliates. It includes information such as your policy coverage levels, account balances, claims history, and billing information.

Information We Disclose

The personal and other types of information described above about our current, former, or potential customers, may be disclosed, but only as permitted or required by law, or as permitted or directed by the customer or consumer.

We may disclose such information to affiliated and nonaffiliated insurance companies, insurance agents, reinsurance companies, insurance support organizations, such as consumer reporting agencies, government entities, and claims administrators. We may also disclose information to non-affiliated third parties that perform services or functions on our behalf including the marketing of our products or services. We may also disclose information as necessary to effect, administer or enforce a transaction that you request or authorize.

The following are examples of situations in which we may disclose information:

• - Your information may be passed between us and our agents, appraisers, attorneys, investigators, and others who may be involved in the sales and marketing of Thanks Al products and services, processing of applications, and servicing of policies or claims.
• - We provide your policy information to adjusters and other appropriate business entities when you are involved in a claim.
• - We may provide your information to others whom we determine need such information to perform insurance or other professional functions for us. These may include parties helping us with administrative services and consumer reporting agencies.
• - We may supply information as required by search warrant, subpoena, or legal process, with state insurance departments, or other law enforcement or government authorities when required by law, or to protect our own legal interests in the event of suspected illegal or fraudulent activities.
• - If we collect your information as an agent for one of our business partners, we may use it to contact you or make you an offer regarding insurance that may be of interest to you.

All of the nonaffiliated entities with which we may share your information are required to keep the information confidential and use it only for the purposes for which it was shared, except as otherwise permitted by law.

Standard Insurance Communications

As an SIA customer, SIA will contact you regarding your policy and our products and services, such as billing notices, confirmations of changes, changes to our products, and other SIA specific communications. You may NOT unsubscribe from these SIA specific communications that relate to your primary usage of our service and products; and you agree to receive these if you make a purchase.

SIA may contact you about third-party promotions. In addition, prior to purchasing a policy or after canceling your policy, SIA may contact you to confirm your quote or invite you to come back and get a new quote or to purchase a policy. You will have the ability to unsubscribe from whichever type of communication you received.

Confidential and Secure Envrionment

SIA is strongly committed to protecting the confidentiality and security of your information against unauthorized access and disclosure

Reviewing or Correcting Your Information

As a customer, you can always review and update your information by calling our customer service center at (800) 929-2424. All consumers have the right to know the personal information that SIA has about them and to make changes to that information. To make such an inquiry please call our customer service center or write to the address listed below and identify the information you would like. You will be required to provide certain personal information for identity verification purposes. If your information is immediately accessible when you call, the customer service representative will review it with you, and you may make changes to it at that time. If your information is not immediately accessible when you contact us, within 30 business days, SIA will inform you of the types of information we have about you. If you would like to further review the information, you may review and copy the information in person at our customer service center or request a copy be sent to you by mail. SIA may charge a fee for providing a copy by mail.

Texas Residents Only

We only offer our products and services to residents of Texas. If you live in Texas, you may request the following regarding personal data collected through our website:

• - Access to your data
• - Correction of any inaccurate data
• - Deletion of that data

Information Request

• Standard Insurance Agency
• 8190 Precinct Line Rd.
• Ste. 101
• Colleyville, TX 76034

Contact Information

For questions about our privacy policy, please contact us at the address below

• Privacy
• Standard Insurance Agency
• 8190 Precinct Line Rd.
• Ste. 101
• Colleyville, TX 76034

This privacy policy applies to the following companies: Standard Insurance Agency

SIA may modify this Policy from time to time.

Last updated May 2026